FOR IMMEDIATE RELEASE

Contact:  Brad Estrin
Executive Vice President
Sales & Marketing
(800) 395-7100, ext. 7227
bestrin@suddath.com 
 

Suddath Dallas Wins Coveted United Awards for 2003

JACKSONVILLE, Fla., November 21, 2003 – Suddath Relocation Systems, a leading provider of global household goods transportation, facility moving and warehousing and logistics services, today announced that its Dallas Branch received several prestigious awards from United Van Lines, including the Customer Choice and Van Operator of the Year awards, at its convention in Boca Raton, Florida earlier this month.

United Van Lines, the nation's number one household goods mover, is made up of more than 500 agents across the U.S. Suddath annually ranks as one of the top three agents in the United system. Each year, United tracks agent performance in several areas including household goods, customer satisfaction, safety and hauling. At its annual convention, United recognizes the top performing agents in these and other categories for their outstanding achievements.

“We are pleased that Suddath Dallas has once again been honored by United,” stated Michael E. Demont, President of Suddath Relocation Systems. “At Suddath, we strive to exceed our customers’ expectations. The recognition we are receiving from United serves as confirmation we are accomplishing this mission.”

The Customer Choice award is based on client surveys conducted by United. After a move is completed, the end customer rates their satisfaction with the services rendered by the agent that handled their move. This is the second consecutive year that Suddath Dallas has won this coveted award.

In addition, one of its van operators, Donald Rushan, has won the Van Operator of the Year award for the Master Lease Fleet Division. He was one of four van operators to be recognized out of 6,000 candidates. For this award, each van operator was reviewed on their total performance, including quality, service delivery, claims statistics, safety performance, customer relations excellence and operational commitment and cooperation.

In recent years, Suddath Dallas has won numerous United awards including: 2002 Customer Choice Award; 2002 Continental Fleet Hauling Award; 2002 Master Lease Fleet Hauling Award-2nd place; 2002 Customer Choice Winner; 2001 Customer Choice Runner-Up; 2001 Safety Award Winner.

About Suddath Relocation Systems

Suddath Relocation Systems, a subsidiary of The Suddath Companies, provides corporate relocation services, household goods transportation, freight services, facility and company equipment moving, warehousing and logistics services to businesses and consumers worldwide. Established in 1919, The Suddath Companies is a diversified group of domestic and international moving service companies. These affiliates specialize in worldwide corporate employee relocation, residential moving, warehouse and 3pl and logistics management. In addition to its international services to over 100 countries, Suddath operates in 16 locations throughout the United States as one of United Van Lines’ largest agents. The Suddath Companies has over 1,200 employees nationwide handling over 40,000 shipments annually. Suddath is also the “Official Transportation Sponsor” of Disney’s “Celebrate Mickey: 75 InspEARations” statue tour.  For more information, visit their web site at www.suddath.com. 

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