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FOR IMMEDIATE RELEASE

Contact:  Brad Estrin
Executive Vice President
Sales & Marketing
(800) 395-7100, ext. 7227
bestrin@suddath.com 
 

Suddath Awarded Prestigious United Honors for 2003

JACKSONVILLE, FLORIDA, October 17, 2003 – In keeping with the goal of “Wowing” its customers, Suddath Relocation Systems, a leading provider of global household goods transportation, facility moving, warehousing and logistics services, and a leading agent with United Van Lines, today announced that it received several prestigious awards from United Van Lines, including the President’s Club and Customer Choice awards, at its convention in Boca Raton, Florida this month.

United Van Lines, the nation's number one household goods mover, is made up of more than 500 agents across the U.S. Suddath is one of its top three agents. Each year, United tracks agent performance in several areas including household goods, customer satisfaction, safety and hauling. At its annual convention, United recognizes the top performing agents in these and other categories for their outstanding achievements.

“One of our stated goals is to be number one in all categories we qualify for regarding United’s annual awards,” commented Michael E. Demont, President of Suddath Relocation Systems. “We applaud all of Suddath’s branch subsidiary employees for their hard work and dedication in winning these important accolades.”

In receiving United’s President’s Club Award, Suddath is being recognized for generating booking revenues of $43 million this past year. Suddath has received the President’s Club honor every year since becoming a United agent in 1981. It also marks the eleventh straight year that Suddath has been ranked as one of the top three agents in the United system.

The Customer Choice award is another of United’s top achievements. The end customer essentially determines this award, as they rate their satisfaction with the services rendered by the United agent that handled their move. Three of Suddath’s branch subsidiaries received this coveted award. They include:

  • Suddath Dallas, Texas – First Place Customer Choice Award (600-999 Shipments)
  • Suddath Melbourne, Florida – First Place Customer Choice Award (400-599 Shipments)
  • Suddath Orlando, Florida – Honorable Mention Customer Choice Award (1,500 + Shipments)

Suddath also captured two of the four Van Operator of the Year awards. Donald Rushan of Suddath Dallas, who won in the Special Services Master Lease Fleet category, and Bill Rindle of Suddath Jacksonville, who won in the Household Goods Master Lease Fleet category, were recognized out of 6,000 candidates. To win this award, candidates must achieve superior scores on their total performance, including quality service delivery, claims statistics, safety performance, customer relations’ excellence and operational commitment and cooperation.

About Suddath Relocation Systems

Suddath Relocation Systems, a subsidiary of The Suddath Companies, provides corporate relocation services, household goods transportation, freight services, facility and company equipment moving, warehousing and logistics services to businesses and consumers worldwide. Established in 1919, The Suddath Companies is a diversified group of domestic and international moving service companies. These affiliates specialize in worldwide corporate employee relocation, residential moving, warehouse and 3pl and logistics management. In addition to its international services to over 100 countries, Suddath operates in 16 locations throughout the United States as one of United Van Lines’ largest agents. The Suddath Companies has over 1,200 employees nationwide handling over 40,000 shipments annually. Suddath is also the “Official Transportation Sponsor” of Disney’s “Celebrate Mickey: 75 InspEARations” statue tour.  For more information, visit their web site at www.suddath.com. 

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